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Get in now to book your inorganic collection, Waiheke

Bookings still open for Ostend/Rocky Bay, Orapiu, Palm Beach and Oneroa

Published: 21 January 2020

Auckland Council is encouraging Ostend/Rocky Bay residents to make the most of the fine summer weather to have a clean out and book their inorganic collection service.

Bookings for Ostend/Rocky Bay households close at midnight on 26 January so residents need to get in quick and book now.  Ostend/Rocky Bay collections will take place during February 2020, with Orapiu, Palm Beach, and Oneroa collections following between March and May. 

Further booking deadline details are below:

Area (approx)
Book by
Collections take place

Ostend/Rocky Bay

Midnight, 26 January 2020

3 to 28 February 2020


Midnight, 23 February 2020

2 to 27 March 2020

Palm Beach

Midnight, 22 March 2020

30 March to 1 May 2020


Midnight, 26 April 2020

4 to 29 May 2020

If you have missed the booking deadline for your area, please contact Auckland Council on 09 301 0101 for further assistance.

How bookings work

It’s easy to book your inorganic collection online via Auckland Council’s booking tool. Once you enter your address, the tool will let you know when your collection period is. Then you can fill in the necessary information to make your booking. Bookings close eight days before your collection period begins. 

You can also make a booking in-person at your local service centre, or by calling 09 301 0101.

When you make a booking, you’ll be given a timeframe for when your collection will happen in your area. You will get an exact collection date by email, text or phone the week before your collection. If you no longer need the service, you can cancel by letting us know before your collection date.

Important things to remember about your inorganic collection

Make sure you check which items you can put out for collection and remember there is a one cubic metre limit (that’s the equivalent of a small trailer load) for your collection.  If you have additional items that you no longer want that are in good condition, consider donating these to a local charity store or reuse shop.

Your inorganic collection is an on property collection.  Place your items in an easy to see, accessible place inside your property boundary before 7 am on your collection day and collectors will come and take them away for you.  Remember not to place items on the kerbside, berm, footpath, or roadside so it’s not mistaken for illegal dumping.

Keeping waste out of landfill

Auckland Council’s inorganic collection is designed to keep waste out of landfill.  Collectors sort and separate the waste to recover any resources that can potentially be repaired, reused, upcycled or recycled and Waiheke’s Island Waste Collective gets the ‘good stuff’ and redistributes it to the local community for free via its Free Shop at 6 Tahi Road.  The Free Shop is open from Wednesday to Friday, 12 to 3pm, and Saturday from 10am to 3pm.

“It’s so encouraging to see the local community working together to reduce the amount of rubbish that has to go to landfill,” says Cath Handley, Waiheke Local Board Chair. 

“The Island Waste Collective team do a great job of recovering electrical items by providing a tag and test service, as well as giving lots of other items a second lease of life.  It’s a real bonus for people to be able to rummage through and find these treasures for free.”

To learn more about the inorganic collection service, visit


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