Breadcrumb navigation

Collection points for potable and non-potable water - what you need to know

Updated 20/7/2020

Published: 3 April 2020

Tweet this quote Share Share this

Auckland Council provides support for business and rural communities

Prolonged dry weather in the Auckland region has seen the introduction of mandatory water restrictions come into effect for those on reticulated water supply since Saturday 16 May.

The first stage of the restrictions bans the use of outdoor hoses and water-blasters. It also prohibits the watering of sports fields, plants and paddocks unless an irrigation system is fitted with soil moisture or rain sensors and it requires car wash businesses to operate only if they use recyclable water.

Non-potable water for business

To assist businesses with non-essential outdoor water use, Auckland Council has made alternative water supplies, (non-potable or non-drinking water) available; it is free to collect.

From Saturday 16 May water will be available at the following sites, or click here to view a map of non-potable water collection sites.

645 Great South Rd, Penrose

9am – 4pm Monday - Saturday

Suitable for exterior cleaning

Up to 3000L per visit (not for bulk supply)

PPE required *

467 Puhinui Road, Wiri

8am – 4pm Monday – Saturday

Suitable for exterior cleaning

Up to 3000L per visit (not for bulk supply)

PPE gear required *

Western Springs (Speedway entrance)

Stadium Road, Western Springs.

Stadium road can be accessed from 751 Great North Road. 


7.30am – 3pm Monday to Friday

NOT suitable for exterior cleaning*

Small and bulk supply available

Limit of up to 10,000L per fill

PPE required*

Rosedale Park

Access from Paul Matthews    Road 

7.30am – 5pm Monday to Saturday
(Saturday opening times subject to change)

Suitable for exterior cleaning

Up to 3000L per visit

PPE gear required*

60 Captain Springs Rd, Onehunga
Entrance is found opposite 71 Captain Springs Road

7.30am - 5pm Monday - Saturday

Suitable for exterior cleaning

Up to 3000L per visit

PPE gear required*

Lake Pupuke North Shore Rowing Club
1a Northcote Road, Takapuna

7.30am – 4pm Monday – Friday

Suitable for exterior cleaning*

3-10,000L per visit (dependant on demand)

PPE gear required*

* See Q&A for further details  [opens in .docx file]

Staff onsite will ask you to sign an agreement provided by Auckland Council for the water, and supply additional details as part of the COVID-19 track and trace requirements.

Please be patient as we work through this initiative; we understand this process will be frustrating as there could be long wait times as we continue to adapt and improve this supply.

Auckland Council is working to secure additional collection sites and more water sources; we will keep you updated here as more information is available. 

Please see our Q&A list below. If you can’t find the answer you are looking for, or would like to provide further feedback, please email us

Tips for saving water

Watercare urges people to use water wisely.

Visit the Watercare website.

See below to find out where you can fill water containers. This page also contains information about tank water supply in Auckland, links to water-saving tips and FAQs about water. 


Waiheke contingency drinking water supply now available

The contingency drinking water supply has been made available to the residents of Waiheke Island during the current water shortage on the island.

Auckland Council reduces water usage

In line with water conservation efforts across the region, Auckland Council is exploring ways to reduce use of water at its facilities across the region to make savings where savings are possible.

Community water collection sites

Get information on locations where you can collect water and council facilities providing water and showers.

Auckland Council supporting rural communities as dry weather continues

The prolonged hot, dry days are pushing water usage up and in the absence of rain in the foreseeable future, is putting pressure on rural residents in the Auckland region.

Tankers deliver 4 million litres of water to affected communities

Since Saturday, Auckland Council’s tanker-to-tanker water delivery initiative has delivered almost four million litres of water to rural communities.

Auckland Council’s tanker programme delivers relief to parched rural communities

Information on commercial water tank supply in the Auckland region.