Prolonged dry weather in the Auckland region has seen the introduction of mandatory water restrictions come into effect for those on reticulated water supply since Saturday 16 May.

The first stage of the restrictions bans the use of outdoor hoses and water-blasters. It also prohibits the watering of sports fields, plants and paddocks unless an irrigation system is fitted with soil moisture or rain sensors and it requires car wash businesses to operate only if they use recyclable water.

Non-potable water for business

To assist businesses with non-essential outdoor water use, Auckland Council has made alternative water supplies, (non-potable or non-drinking water) available; it is free to collect.

From Saturday 16 May water will be available at the following sites:

* See Q&A for PPE requirements  [opens in .docx file]

** See Q&A for H&S guide  [opens in .docx file]

Staff onsite will ask you to sign an agreement provided by Auckland Council for the water, and supply additional details as part of the COVID-19 track and trace requirements.

Please be patient as we work through this initiative; we understand this process will be frustrating as there could be long wait times as we continue to adapt and improve this supply.

Auckland Council is working to secure additional collection sites and more water sources; we will keep you updated here as more information is available. 

Please see our Q&A list below. If you can’t find the answer you are looking for, or would like to provide further feedback, please email us nonpotablewater@aucklandcouncil.govt.nz

Click here to see Q&As [opens in .docx file]

Tips for saving water

Watercare urges people to use water wisely.

Visit the Watercare website.

See below to find out where you can fill water containers. This page also contains information about tank water supply in Auckland, links to water-saving tips and FAQs about water. 

Community water collection sites 

During Alert Level 2 all water supply sites remain open in our rural areas to our communities.

Please continue to observe social distancing and practice good hygiene as advised under the COVID-19 guidelines.

Water continues to be available to be collected for domestic use at the sites listed below.

• People can take up to 30L of water per person in their household per day, in handheld containers
• Some sites have taps on buildings
• Please turn taps off after use
• Report any issues to Auckland Council on 09 301 0101 (referencing the location)
• Read our advice on filling and storing water containers here.
• Read our advice for tank owners here 

MAP: Click this link for a map of all water collection sites at council facilities. 

North

West

South and East