Prolonged dry weather in the Auckland region has seen the introduction of mandatory water restrictions come into effect for those on reticulated water supply since Saturday 16 May.

The first stage of the restrictions bans the use of outdoor hoses and water-blasters. It also prohibits the watering of sports fields, plants and paddocks unless an irrigation system is fitted with soil moisture or rain sensors and it requires car wash businesses to operate only if they use recyclable water.

Non-potable water for business

To assist businesses with non-essential outdoor water use, Auckland Council has made alternative water supplies, (non-potable or non-drinking water) available; it is free to collect.

From Saturday 16 May water will be available at the following sites, or click here to view a map of non-potable water collection sites.

* See Q&A for further details  [opens in .docx file]

Staff onsite will ask you to sign an agreement provided by Auckland Council for the water, and supply additional details as part of the COVID-19 track and trace requirements.

Please be patient as we work through this initiative; we understand this process will be frustrating as there could be long wait times as we continue to adapt and improve this supply.

Auckland Council is working to secure additional collection sites and more water sources; we will keep you updated here as more information is available. 

Please see our Q&A list below. If you can’t find the answer you are looking for, or would like to provide further feedback, please email us nonpotablewater@aucklandcouncil.govt.nz

Tips for saving water

Watercare urges people to use water wisely.

Visit the Watercare website.

See below to find out where you can fill water containers. This page also contains information about tank water supply in Auckland, links to water-saving tips and FAQs about water.