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Collection points for potable and non-potable water - what you need to know

Updated 26/05/2020

Published: 3 April 2020

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Auckland Council provides support for business and rural communities

Prolonged dry weather in the Auckland region has seen the introduction of mandatory water restrictions come into effect for those on reticulated water supply since Saturday 16 May.

The first stage of the restrictions bans the use of outdoor hoses and water-blasters. It also prohibits the watering of sports fields, plants and paddocks unless an irrigation system is fitted with soil moisture or rain sensors and it requires car wash businesses to operate only if they use recyclable water.

Non-potable water for business

To assist businesses with non-essential outdoor water use, Auckland Council has made alternative water supplies, (non-potable or non-drinking water) available; it is free to collect.

From Saturday 16 May water will be available at the following sites:

645 Great South Rd, Penrose

9am – 4pm Monday - Saturday

Suitable for exterior cleaning

Up to 3000L per visit (not for bulk supply)

PPE required *

 

467 Puhinui Road, Wiri

8am – 6pm Monday – Saturday

Suitable for exterior cleaning

Up to 3000L per visit (not for bulk supply)

PPE gear required *

 

Western Springs (Speedway entrance)

Stadium Road, Western Springs.

Stadium road can be accessed from 751 Great North Road. 

 

7.30am – 3pm Monday to Saturday

NOT suitable for exterior cleaning**

Small and bulk supply available

Limit of up to 10,000L per fill

PPE required*

 

* See Q&A for PPE requirements  [opens in .docx file]

** See Q&A for H&S guide  [opens in .docx file]

Staff onsite will ask you to sign an agreement provided by Auckland Council for the water, and supply additional details as part of the COVID-19 track and trace requirements.

Please be patient as we work through this initiative; we understand this process will be frustrating as there could be long wait times as we continue to adapt and improve this supply.

Auckland Council is working to secure additional collection sites and more water sources; we will keep you updated here as more information is available. 

Please see our Q&A list below. If you can’t find the answer you are looking for, or would like to provide further feedback, please email us nonpotablewater@aucklandcouncil.govt.nz

Click here to see Q&As [opens in .docx file]

 

Tips for saving water

Watercare urges people to use water wisely.

Visit the Watercare website.

See below to find out where you can fill water containers. This page also contains information about tank water supply in Auckland, links to water-saving tips and FAQs about water. 

Community water collection sites 

During Alert Level 2 all water supply sites remain open in our rural areas to our communities.

Please continue to observe social distancing and practice good hygiene as advised under the COVID-19 guidelines.

Water continues to be available to be collected for domestic use at the sites listed below.

  • People can take up to 30L of water per person in their household per day, in handheld containers
  • Some sites have taps on buildings
  • Please turn taps off after use
  • Report any issues to Auckland Council on 09 301 0101 (referencing the location)
  • Read our advice on filling and storing water containers here.
  • Read our advice for tank owners here 

MAP: Click this link for a map of all water collection sites at council facilities. 

North

Location Address Hours and service
Army Bay boat ramp car park 1501 Whangaparaoa Road, Army Bay 6am - 8pm
Container filling (tap by toilets)
Helensville Library 49 Commercial Road, Helensville Container filling from tank
Kaukapakapa Memorial Hall 947 Kaipara Coast Highway, Kaukapakapa Daylight hours
Container filling from tap
Kumeu Community Centre 35 Access Road, Kumeu Daylight hours
Container filling from tap
Leigh Hall  4 Cumberland Street, Leigh Daylight hours
Container filling from tank
Ranfurly Hall 903 Kaipara Flats Road, Kaipara Flats Daylight hours
Container filling from tank
Warkworth Town
Hall 
Corner Neville & Alnwick streets Daylight hours
Container filling from tank
Stillwater Boating Club 70 Duck Creek Road, Stillwater Daylight hours
Container filling from tank
Wellsford Community Centre 1 Matheson Road, Wellsford Daylight hours
Container filling from tank

West

Location Address Hours and service
Oratia Settlers' Hall 565 West Coast Road, Oratia Daylight hours 
Container filling from tap
Waitakere Township Hall 37 Township Road, Waitakere Daylight hours 
Container filling from tap

 

South and East

Location Address Hours and service
Clevedon Community Hall  1 Papakura-Clevedon Road Daylight hours
Container filling from tank
Hunua Hall  2314 Hunua Road, Papakura Daylight hours
Container filling from tank
Karaka Sport Park  372 Blackbridge Road, Karaka Daylight hours
Container filling from tank
Kawakawa Bay Community Hall 22 Kawakawa-Orere Road, Kawakawa Bay Daylight hours
Container filling from tank
Orere Point War Memorial Hall 289 Orere Point Road, Orere Point Daylight hours
Container filling from tank
Paparimu Hall  345 Paparimu Road, Hunua Daylight hours
Container filling from tank
Te Puru Community Centre 954R Whitford-Maraetai Road, Beachlands Daylight hours
Container filling from tap
Waiuku Service Centre  10 King Street, Waiuku Daylight hours
Container filling from tap

 

Related

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Auckland Council supporting rural communities as dry weather continues

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Community water collection sites

Get information on locations where you can collect water and council facilities providing water and showers.

Auckland Council’s tanker programme delivers relief to parched rural communities

Information on commercial water tank supply in the Auckland region.

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The contingency drinking water supply has been made available to the residents of Waiheke Island during the current water shortage on the island.