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Auckland Council update on COVID-19

Published: 19 March 2020

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The latest on Auckland Council's response to COVID-19

Update 1 April 2020

All mixed paper and cardboard recycling collected in Auckland will temporarily be sent to landfill because global COVID-19 restrictions have closed Auckland’s overseas market for processing them.

Auckland’s kerbside recycling collection services will continue as normal and Aucklanders should continue to put their recycling bins out on the kerbside by 7am on their usual collection day. Read more here.

Because of the level 4 lockdown, all council buildings and facilities are now closed. Several other facilities and services maintained by the council are also closed, including playgrounds, drinking fountains and fitness equipment. See the full list here.

Dog access rules haven’t changed. However, we recommend you follow some basic guidelines as to how to observe the rules of the level 4 lockdown to reduce the chances of transmitting COVID-19 to keep you and your family safe. See more here.

Update 29 March 2020

The Alert Level 4 restrictions for funerals and tangi mean that we have to limit cemetery and burial services in line with national guidelines. Read more here about caring for lost loved ones under Alert Level 4.

Update 28 March 2020

Aucklanders are advised to steer clear of all playgrounds and not play on basketball courts or sports fields during the COVID-19 lockdown.  Read more here.

Update 27 March 2020

Auckland Transport is urging recreational boaties in the Auckland region to stay off the water during the four-week long COVID-19 lockdown.

The Government has said people can go outside for exercise - while the level four restrictions are in place, but Auckland’s harbourmaster says people should not go boating. Read more here.

Information has been published on OurAuckland about shelters, toilets and other facilities for Auckland's homeless people and rough sleepers. Read more here.

At the end of the first week under the government's COVID-19 alert system, we've done a round-up of the things we're being asked about most. Read the round-up here.

Update 25 March 2020

Council services essential to the health and wellbeing of the community will continue to operate when the Alert Level 4 shutdown comes into effect at midnight tonight, Auckland Mayor Phil Goff said.

See a full list of essential services here on OurAuckland.

Auckland’s kerbside rubbish, recycling and food scraps collections are considered essential services and will continue as usual. See more information here.

Update 21 March 2020

Auckland Mayor Phil Goff is calling on all Auckland businesses that can do so to support their staff to work from home, to help reduce the spread of COVID-19 (novel coronavirus).

Phil Goff said, “I welcome the clarity of the Prime Minister’s announcement today and the alert level system that has been introduced.

“The Prime Minister’s advice to businesses across New Zealand is clear – where possible, staff should work from home. It is one of the most effective steps we can take to reduce the risk of community transmission of the virus."

Read more here.

Update 20 March 2020

Auckland's libraries, pools and recreational centres, as well as the Maritime Museum, War Memorial Museum, and Art Gallery will close for two weeks from 20 March in line with Government recommendations to constrain the spread of COVID-19.

The council is also reviewing its wider network of community facilities, including community centres, community art galleries and venues for hire, to ensure that from Monday 23 March these facilities only support classes, activities, programmes and events that allow for social distancing within government guidelines.

For the most up-to-date government response information please go to

Originally published 19 March 2020

Auckland Council’s response to COVID-19 is stepping up.

First and foremost, we continue to take the advice of the Ministry of Health, which is leading New Zealand’s COVID-19 response.

We can reassure Aucklanders that council services and facilities are currently operating as usual. This includes services such as rubbish and recycling, and public facilities including our pools, gyms, libraries, and halls. Any changes to these services will be widely publicised.

It is a very fast-moving situation, and our staff are planning ahead to try to ensure that the essential services we provide continue to be delivered to all Aucklanders. We are aware that the situation with our workforce may change, and are discussing contingency plans with all our teams, including our contractors and suppliers.

Auckland Council has cancelled and postponed a number of events across the region, following the government’s decision to ban all gatherings of 500 people or more. We will continue to assess events as the situation evolves.

As well as considering the impact on our communities, as an organisation we are looking after the health and wellbeing of our people. We are well prepared to work from home or remotely where that is possible. The recent fire at the International Convention Centre saw us adapt as an organisation to having to work differently and tested our readiness.

At this stage there are no changes to our consent or building inspection processes, but we are ensuring our frontline staff take extra precautions, and again putting contingency plans in place.

Auckland Transport has reiterated that public transport services continue as usual, and it is prepared for any escalation or changes.

For the most up-to-date government response information please go to

Read more: COVID-19


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