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Auckland at Alert Level 2

Council facilities closed | Stay home, stay safe

Published: 11 August 2020

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Auckland region remains at Alert Level 3

Updated | 14 August 2020

In line with Auckland’s move to Alert Level 3, Auckland Council has closed all of its community facilities. 

Closures: visit our website for a full list of council facilities and services.

This includes all playgrounds and other facilities within our parks, like park benches and basketball courts, as well as non-essential services such as libraries, pools and leisure centres, service centres, visitor centres, our network of community venues and our early childhood education centres.

Auckland Mayor Phil Goff asks everyone to remain calm and follow the Alert Level 3 rules.

“Auckland Council is closing all its community facilities and non-essential services to help prevent any further spread of COVID-19 in the community,” he said.

“However, essential council services will continue, and supermarkets, pharmacies, and petrol stations will remain open. Please stay calm, shop as normal and follow Ministry of Health advice around good hygiene practices and social distancing. Those who can work from home should do so.

“We’ve beaten COVID-19 once already by working together, and we will do so again by working together as a team. Please look out for yourself and others, stay safe and follow the Ministry of Health guidelines.”

Acting Auckland Council Chief Executive Patricia Reade says that, in line with guidance from the government, the council will continue to provide essential services during Alert Level 3.

“We’ll continue to pick up and dispose of rubbish and recycling, and other non-essential open space maintenance will be stopped. Around 100 of our public toilets remain open for essential workers and members of the rough sleeper community, and our public transport system continues to operate,” says Ms Reade.

While people must stay home unless it is essential, the council encourages people to make use of its online tools – Aucklanders will still be able borrow an electronic book, magazine or audiobooks from the library, lodge a consent or register their dog.

For up to date information on council services, visit or phone 09 301 0101.

For the most up-to-date government response information please go to

Contact tracing is an essential to stopping the spread. All New Zealanders need to keep a record of where they have been to allow faster contact tracing. Use the government’s COVID tracer app if you can, or make a note.

Government advises Auckland move to Alert Level 3

Since midday Wednesday 12 August, the Auckland region (Auckland Council area) has been at Alert Level 3. The rest of New Zealand is at Alert Level 2.  

Important information for people in the Auckland region

  • Travel in and out of Auckland is restricted to essential travel only, with roadblocks in place
  • Work from home unless you are an essential worker
  • All schools and childcare facilities are closed except for children of essential service workers.
  • All public facilities, bars, restaurants and businesses are closed.
  • Supermarkets, pharmacies, and petrol stations remain open – shop as normal. Food delivery is available
  • Keep a two metre physical distance and wear a mask when in public when you can’t distance
  • Stay home if you’re sick, wash your hands, cough or sneeze into your elbow, clean surfaces
  • Keep a record of where you have been, use the NZ COVID Tracer app
  • If you have cold or flu like symptoms call your GP or Healthline to book a free COVID-19 test, and get tested if asked

The latest information can be found on or the Unite Against COVID social media channels

For more information on testing visit this page.

For more information on the Alert Levels, see this Unite Against COVID PDF guide.

Read more: COVID-19


Transport in Auckland under Alert Level 3

See the latest information on public transport, parking, AT services and more in Auckland.

Traffic congestion near COVID-19 testing sites

A number of COVID-19 testing sites are operating today, including new pop-up centres.

Meetings continue under level three

Auckland Council 's meetings and committees will continue as scheduled with members using Skype to participate during lockdown level three.

Support for essential workers and communities

While the Auckland region is in Alert Level 3, Auckland Council will continue to provide essential services to Aucklanders, including support for essential workers and the rough sleeper community.