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Mental health and wellbeing

If you or someone you know is struggling, help is available through 24/7 crisis helplines, mental health services, and specialised support. Whether you need someone to talk to, support for addiction, or culturally specific services, trusted organisations are available to help you feel heard, supported, and safe.

If it is an emergency or you think you or someone else is at risk, call 111.

Crisis helplines 24 hours a day, 7 days a week

Mental Health Services 24-hour Crisis Line:

  • Auckland DHB 0800 800717
  • Waitemata DHB 09 822 8501
  • Middlemore DHB 09 261 3700
  • 1737 Need to talk? free call or text 1737
  • Lifeline – free call 0800 543 354 or text 4357
  • Suicide Crisis Helpline: 0508 828 865 / 0508 TAUTOKO. This is a service for anyone thinking about suicide, or those who are concerned about family or friends
  • Depression Helpline: 0800 111 757 or text 4202
  • Samaritans – free call 0800 72 66 66
  • Alcohol and Drug helpline – 0800 787 797

Support services for young people

  • Youthline – free call 0800 376 633 or text 234
  • The Lowdown NZ: free text 562
  • What's Up: 0800 WHATSUP / 0800 9428 787. Free counselling for 5 to 19-year-olds

Multicultural services

  • The Fono – Health Minds Pasifika mental health services 0800 366 648
  • 0800 OLA LELEI (0800 652 535) is a FREE national Pacific helpline, Monday to Friday, 8.30am to 5.00pm. The Ola Lelei team speaks Samoan, Tongan, Cook Islands Māori and English
  • Asian Helpline (Asian Family Services) – 0800 862 342 or text 832, free and confidential, Monday to Friday between 9am-8pm. Languages spoken: Mandarin, Cantonese, Korean, Vietnamese, Thai, Japanese, Hindi, Gujarati, Marathi, and English.
  • Refugees as Survivors –health and wellbeing, mental health services, health promotion, community programmes, youth programmes Onehunga (09)6202252, Mangere (09)2700870
  • Kāhui Tu Kaha – Mental health and social support for Māori, Pacific, Asian and Muslim Communities – 09 531 4040 or 0800 678 323

Rainbow (LGBTQIA+) communities services

For more information: