Keeping you safe in the water

Last Updated : 31 Jul 2019
Keeping you safe in the water
Preventing accidents and helping people have fun in the pool are priorities for Takapuna Pool and Leisure Centre Lead Lifeguard Emily Robinson.

This month, OurAuckland is meeting some of the people who work 'behind the scenes' to make Tāmaki Makaurau a great place to live.

Keeping people safe and active at Auckland Council’s 12 community swimming pools is a challenging job for our team of qualified lifeguards.

Takapuna Pool and Leisure Centre Lead Lifeguard Emily Robinson says it’s about preventing accidents before rescues need to happen – and helping people have fun. She started as a casual summer lifeguard more than four years ago, and now helps lead a team of 20 staff.

“I grew up doing surf lifesaving, so I’ve always wanted to be a lifeguard,” she says.

“It’s an exciting, rewarding and challenging job.”

And there’s much more to the role than looking out for people in the water.

“A typical day involves lifeguarding on poolside and talking to customers, monitoring the chemical levels of the pools and making sure the plantroom is operating without any issues, as well as managing customer enquiries and covering reception breaks,” says Emily.

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Her favourite part of the job is getting to know her customers.

“I enjoy talking to people and helping them on their health and fitness journey,” she says.

”One customer I signed up had a hearing impairment, and since I saw him regularly, I decided to learn some sign language so I could talk to him during his visits.

“It’s about going the extra mile to ensure our customers feel supported.”

Visit to find your nearest pool.

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