Auckland Council service and facility hours vary by area during the summer holidays.
Take a look below to find out the summer opening times, and click through to the service websites for more information:
Auckland Council Contact Centre
Please note that the Contact Centre is prioritising urgent safety call and many services are not available over Christmas.
Call 09 301 0101 or visit the Auckland Council website for information on all council services and facilities that are reduced or closed during summer.
Council services at our Libraries
Several Auckland Council services at our libraries will close during the summer holidays, closing late December and reopening in January 2025.
Please note that the following libraries offering council services will be open and available on non-public holiday days:
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Central City Library
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Kumeū Library
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Manukau Library
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Ōrewa Library
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Pukekohe Library
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Sir Edmund Hillary Library (Papakura)
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Takapuna Library
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Te Manawa
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Waiheke Library
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Waitākere Central Library (Henderson)
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Warkworth Library.
Visit the Auckland Council website to find your library and when it is reopening in the new year.
Rubbish and recycling
Auckland Council will continue to collect your rubbish and recycling over the summer break, but there are some changes to collection days in December and January.
Check here for holiday rubbish collection dates.
Normal collections will resume starting from Monday 6 January 2025.
Pools and leisure centres
Visit Auckland Leisure or call 09 301 0101 for opening hours and information about holiday programmes.
Auckland Council libraries
Auckland Council Libraries will operate to this adjusted schedule between 20 December and 6 January:
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20 - 24 December: All libraries open except for Great Barrier Library
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25 December: All libraries closed
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26 December: All libraries closed except for Botany Library
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27 – 31 December: All libraries are open except for Great Barrier Library
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1 – 2 January: All libraries closed except for Botany Library
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3-5 January: All libraries resume their normal days and hours except for Great Barrier Library
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6 January: All libraries are open and resume their normal days and hours.
Check the Auckland Libraries website for full details.
Community Safety and Support
Auckland Council, with support from key partners, have also established an online safety portal which enables you to take action on safety issues and find the right contact information quickly. The portal can be found online at Community safety and support (aucklandcouncil.govt.nz).
Local Board offices
Local board offices are closed over the Christmas period and will reopen in January or February.
See more information on your local board on the Auckland Council website.
Booking your holiday at one of our regional parks
When Auckland Council service centres are closed, you can still book via our online booking system where you can search, book and pay. Bookings cannot be taken over the phone, and payments are not accepted at our regional parks.
Visit aucklandcouncil.govt.nz/holidayplaces to find out more.
Venues for hire
Please click here to view our bookings site.