Trouble accessing financial support?

Publish Date : 22 Sep 2023
Old house

If you are having trouble accessing financial support for temporary accommodation through Ministry of Social Development (MSD) or Temporary Accommodation Service (TAS) we would like to hear from you at

The Tāmaki Makaurau Recovery Office is providing advice to MSD and the Ministry of Business, Innovation, and Employment (MBIE) on whether the eligibility criteria is working for Tāmaki Makaurau.

We want to understand how the current support packages are meeting the needs of storm-affected Aucklanders. If you have applied for the North Island Weather Events Temporary Accommodation Assistance (NIWETAA) and been declined, please email us with details of your experience at

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