The installation of driver safety screens in Auckland Transport (AT) buses is now complete.
The milestone, celebrated at an event this morning, marks the delivery of a major investment programme led by AT, with funding support from Auckland Council and the Government, to strengthen safety on the public transport network.
The programme which began in late 2024 has seen 80% of the AT fleet, the equivalent of 1,080 buses, retrofitted with protective screens.
Mayor of Auckland Wayne Brown says reaching this point is an important step in better supporting drivers who play a vital role in keeping Auckland moving.
“Our bus drivers deserve to be safe at work as they are out there every day providing an essential service to Aucklanders. It’s why I committed $3.2 million to fund retro-fitting our public bus fleet with driver screens, so it’s great to see this being delivered on time and under budget,” says Mayor Brown.
“Completing the installation of over 1,000 safety screens is a practical way we’re backing bus drivers up and reflects the fact their safety matters. “It sends a clear message that we’re doing what needs to be done to improve conditions and looking after the people who keep our city moving.”
New contract requirements for bus operators will see all new buses introduced to the network with screens installed as a standardised safety measure. AT Chief Executive Stacey van der Putten says the rollout represents a significant shift in how safety is designed into the network.
“This has been a major, network-wide effort, and it’s great to see it completed at scale,” Ms van der Putten says.
“While no single measure will eliminate anti-social behaviour, introducing physical barriers alongside other safety initiatives is helping reduce risk and improve outcomes for our drivers.”
Ms van der Putten says collaboration with operators and driver representatives has been key to delivering the programme.
“We’ve worked closely with bus operators, unions and drivers throughout the rollout to ensure the screens are fit for purpose and reflect what drivers need day-to-day.”
While the installation programme finished at the end of June, early indications show a stabilising trend with assaults towards drivers dropping, a shift partly attributed to safety improvements like the driver protection screens.
Tramways Union President Gary Froggatt says the difference for drivers has been noticeable since the screens began rolling out.
“Our drivers are telling us they feel safer and more confident behind the wheel with the screens in place.
“While incidents do still occur, the screens give them a clear separation from potentially volatile situations, which helps reduce stress and allows them to focus on driving and keeping passengers safe.”
The safety screen installation programme forms part of a broader package of measures aimed at improving safety across Auckland’s public transport network, including live CCTV onboard buses, enhanced Crime Stoppers reporting via text (4030), Share My Journey via the AT Mobile app, the deployment of bus safety ambassadors and more.
Find out more about AT’s safety initiatives here: Staying safe on public transport