Dogs of all sizes welcome on Auckland Transport trains

Last Updated : 03 Dec 2019
Dogs on trains
Councillor Cathy Casey with her dog Suzie

Updated | 3 December - see important advice on muzzles for dogs below

The paw-some news continues for Aucklanders as Auckland Transport announces the second phase of its pets on trains trial.

From Sunday, 8 December, dogs of all sizes will be able to travel on AT Metro train services as long as they’re wearing an appropriate muzzle and leash. Previously, only dogs small enough to fit inside a carrier were allowed.

Other domestic animals will still have to travel in carriers.

Stacey van der Putten, Group Manager of Metro Services says the trial has gone well. “We’ve had a great response from our customers since the trial started in June. We’ve worked closely with our staff and our operator Transdev to move into this next stage.

“This is another step in making public transport more accessible. There are many Aucklanders who may not have access to a vehicle to take their pet to the vet or to explore our city, this will potentially benefit both the owners and the pets.”

Councillor Cathy Casey has advocated strongly for pets on trains. “I am very pleased that now all of Auckland’s 106,000 registered dogs can travel by train no matter how big or small they are.

“The relaxation of the requirements means that more dogs will be able to join their owners on the train for days out and errands without needing a car. This is another step towards making Auckland a dog-friendly city where pooches are integrated into the life of our people and welcomed onto all public transport like they are in many of the great European cities.”

AT’s independent survey showed that 56 per cent of people supported having pets on trains, 12 per cent were against it.

The next trial will run until the end of March.


Auckland Council's Manager Animal Management Sarah Anderson encourages dog owners to seek advice about the right muzzle for their pooch.

"We advise that owners speak with their vet or dog trainers as different breeds require different sized and types of muzzles.

"A Pit Bull type dog needs a strong robust muzzle while a Chihuahua or Maltese is likely to only need a soft or cage muzzle.  

"Pet shops carry a range of muzzles and owners can take their dog with them to have one fitted to suit their needs," says Sarah. 

Details and Conditions

  • Pets can only travel on trains at off-peak times (9am-3pm and 6.30pm–end of service on weekdays, and all-day weekends and public holidays)
  • All dogs must either be wearing an approved muzzle and lead or can be travelling in an approved pet carrier
  • Domestic pets are to be enclosed in a suitable pet carrier that is small enough to be stored securely under the seat or held on the passenger’s lap
  • Passengers travelling with domestic pets are responsible for their pet and must keep them caged and under control at stations, getting on or off the train, and while onboard trains
  • Passengers travelling with domestic pets are responsible for all pet mess and must ensure that any pet mess is cleaned up before they get off the train
  • Passengers may be refused entry to board the train if the train is crowded
  • Passengers may be asked to leave the train with their domestic pet if the animal is causing or likely to cause a safety risk or nuisance to other customers
  • Domestic pets travel free of charge on our services.

For more information visit the Auckland Transport website

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