Many affected Aucklanders are moving on with their lives after major storms in 2023. But we know recovery can continue to have its ups and downs, and every whānau’s journey is different.
Whether you're still navigating housing, finances, or emotional and mental wellbeing challenges, there are a range of ongoing services available to support you.
Recovery support sources
The Storm Recovery Navigation Service has developed a recovery support guide to help you with your ongoing needs.
Inside our Whānau Support Guide, you’ll find contacts, information, and practical steps you can take to move forward – whether that’s dealing with ongoing impacts from the 2023 storms, preparing for future events, finding the right help, or knowing where to turn when things feel hard. This includes:
- Local and government services
- Tailored support for specific needs
- Housing and food support
- Emotional and mental health support
- Community recovery and resilience activities
- Preparing for an emergency.
You don’t have to do this alone. Recovery is a journey we take together, and there are people, services, and support here for you.
View Whānau Support Guide
Storm Recovery Navigation Service
The Storm Recovery Navigation Service was set up to help 2023 storm-impacted Aucklanders access the information, services and support they need to plan their recovery from the 2023 severe weather events.
As many of the whānau affected by the 2023 severe weather events have moved forward in their recovery journey and no longer require the support of the Navigation Service, the Service is winding down toward closure in December 2025. While the team continue working with their current whānau, they are no longer accepting any new referrals.
The categorisation and customer query teams will continue to be available to help with general recovery and operational information.
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