The Storm Recovery Navigation Service has now closed as of 19 December, as most whānau affected by the 2023 severe weather events have moved forward in their recovery journey.
A range of community and wellbeing support is still available, including help with insurance, finances, mental and emotional wellbeing, and accommodation. You can find these resources on our Social and Wellbeing Support webpage.
If you are on the Category 2P, Category 3, or disputes pathways, you can continue to contact those teams directly. For general 2023 storm recovery queries, please email recoveryoffice@aucklandcouncil.govt.nz.
Last week, storm recovery navigators and Franklin Local Board member Logan Soole went door knocking across the Pukekohe community to speak to flood-affected residents and provide information about the navigator service.
Door-knocking is part of the navigation service’s ongoing commitment to reaching as many flood-impacted people not already engaged with the Tāmaki Makaurau Recovery Office as soon as possible.
Logan (pictured second from right) is playing a key role in the Franklin community’s recovery. Commenting on his outreach alongside navigators, he says:
“My view is that door-knocking is the best way to engage with the people we’re trying to reach. We should never underestimate the importance of kanohi ki te kanohi (face to face) engagement with our communities. It was fantastic to have a great team on the ground across Pukekohe speaking to impacted whānau.” “It has been a stressful year for flood impacted people so it was awesome to be able to join the team to check in with our flood-affected community. I am looking forward to the navigators’ ongoing mahi on the ground!”
The team on the day included navigators from Ngāti Tamaterā Treaty Settlement Trust, Huakina Development Trust, Affirming Works, Southseas, and I AM Māngere.
Storm Recovery Navigation Service Manager, Manu Joyce, says:
“One of the real benefits of having our partner navigators in full swing is the trust their organisations have among local communities. Because of this, impacted individuals and whānau often feel at ease. Our awesome team of navigators will be continuing this engagement right across affected communities, especially in our priority communities (Māngere, Mount Roskill/Wesley, and Henderson, Rānui and Swanson) and across South, North, Central and West Auckland.”
