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Support services

If you or your whānau have been impacted by the severe weather events of 2023, there are a number of services available to help you with your recovery. If you can't find the service you're looking for or want to discuss support options for mental health, finance, insurance or accommodation, email navigators@aucklandcouncil.govt.nz or click on the Navigator service tile below. 

Community and social recovery news

Emergency Recovery 23 Aug 2024

Rates relief continues for storm-affected Aucklanders

100 per cent rates relief for uninhabited storm damaged homes.

Emergency Recovery 1 Aug 2024

Bringing brightness back to communities

Grey skies haven’t stopped a west Auckland community painting some colour back into their storm-affected neighbourhood.

Emergency Recovery 23 Jul 2024

Tackling all aspects of storm recovery

When they realised how bad the Auckland Anniversary floods were, Tongan Methodist support group, Siaola, kicked into action.

Emergency Recovery 18 Jul 2024

Planning for our wellbeing following the 2023 storms

The Wellbeing Recovery Plan for Tāmaki Makaurau has been approved.

Emergency Recovery 8 Oct 2024

Community to drive recovery plans

Auckland Council has begun facilitating community-led recovery planning.

Emergency Recovery 3 Jul 2024

Rebuilding life, again

When some newly settled refugees lost everything in 2023 storms, organisations like NFACT were there to support their recovery

Emergency Recovery 21 Jun 2024

Face-to-face help essential for older Aucklanders

How Age Concern Auckland is supporting older people affected by the 2023 storms.

Emergency Recovery 21 Jun 2024

Navigating the road to recovery - why it's OK to ask for help

Storm-affected homeowner urges those in similar situations to reach out for the support that’s available.

Emergency Recovery 20 Jun 2024

Accommodation support extended for storm recovery

Accommodation assistance for storm displaced households has been extended as categorisation registrations continue

Emergency Recovery 9 May 2024

Storm Recovery Navigators reach out to Muslim community

The Recovery Navigation Service strives to respond to people of varying languages and cultures.

Emergency Recovery 8 May 2024

Mowing life back into flood-affected communities

Meet Lio and the I Am Māngere team helping flood-affected residents with lawnmowing, water blasting, moisture vacuums and rubbish skips.

Emergency Recovery 27 Mar 2024

Red Cross ‘home bundles’ offer a little more hope to struggling households

New Zealand Red Cross and the Recovery Office are giving a little more hope to storm-impacted households across Tāmaki Makaurau.