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Support services

If you or your whānau have been impacted by the severe weather events of 2023, there are a number of services available to help you with your recovery. If you can't find the service you're looking for or want to discuss support options for mental health, finance, insurance or accommodation, email navigators@aucklandcouncil.govt.nz or click on the Navigator service tile below. 

Community and social recovery

Emergency Recovery 15 Feb 2024

Rānui event remembers flood victims and volunteers

Last week Ranui Baptist Community Care (RBCC) held an event to mark the one-year anniversary of the 2023 Auckland Anniversary weekend floods and acknowledge impacted locals and volunteers who worked tirelessly to support those in need.

Emergency Recovery 15 Feb 2024

Supporting Pukekohe communities through storm recovery outreach

Last week, Storm Recovery Navigators and Franklin Local Board member Logan Soole went door knocking across the Pukekohe community to speak to flood-affected residents and provide information about the navigator service.

Emergency Recovery 2 Feb 2024

Social and wellbeing support

Various community and wellbeing support is available to you, including free help with processing home insurance claims, rates relief, temporary accommodation assistance, and wider financial and mental health support.

Emergency Recovery 31 Jan 2024

Recognising emergency flood volunteers

Auckland Council has provided funding to McLaren Park Henderson South (MPHS) Community Trust for a community event to recognise volunteers who worked tirelessly during the early 2023 flooding events.

Community 30 Jan 2024

Mural celebrates Sunnynook community a year after floods

A celebratory new public mural at the Woolworths Sunnynook in Wairau Valley has now been completed to commemorate the floods that devastated the area in early 2023.

Emergency Recovery 26 Jan 2024

Update on Financial Support for Displaced Homeowners

The Government has extended financial support to more New Zealanders.

Emergency Recovery 18 Jan 2024

Partner Navigators connecting communities with support

The Tāmaki Makaurau Recovery Office welcomes new Partner Navigators next week to boost support for under-served communities affected by severe weather events in 2023.

Emergency Recovery 18 Jan 2024

Funding for storm-impacted communities to mark anniversary

Auckland Council is funding 30+ storm-affected communities to implement activities that enable people to connect, heal and build resilience one year after severe weather events devastated the region.