Support services
If you or your whānau have been impacted by the severe weather events of 2023, there are a number of services available to help you with your recovery. If you can't find the service you're looking for or want to discuss support options for mental health, finance, insurance or accommodation, email navigators@aucklandcouncil.govt.nz or click on the Navigator service tile below.
Community and social recovery
Storm Recovery Navigators reach out to Muslim community
The Recovery Navigation Service strives to respond to people of varying languages and cultures.
Mowing life back into flood-affected communities
Meet Lio and the I Am Māngere team helping flood-affected residents with lawnmowing, water blasting, moisture vacuums and rubbish skips.
Red Cross ‘home bundles’ offer a little more hope to struggling households
New Zealand Red Cross and the Recovery Office are giving a little more hope to storm-impacted households across Tāmaki Makaurau.
$1.6m boost for mental wellbeing support
This month the Tāmaki Makaurau Recovery Office allocated $1.6 million in grants to support the mental wellbeing of Auckland communities, whānau and individuals impacted by the severe weather events in 2023.
Wellbeing support for tamariki and rangatahi
Free counselling and wellbeing support services are available for children and young people in Tāmaki Makaurau impacted by the severe weather events in early 2023.
Apply for lump sum hardship payment by 30 April 2024
More information released regarding changes to TAA
More information regarding the changes to Temporary Accommodation Assistance announced in December 2023 have been confirmed by government.
Leading the way for volunteer emergency response
Auckland Emergency Management recently gave an award to a community organisation for recognising the outstanding work of volunteers who made a difference to the welfare and safety of more than 2000 people during severe flooding in 2023.
Rānui event remembers flood victims and volunteers
Last week Ranui Baptist Community Care (RBCC) held an event to mark the one-year anniversary of the 2023 Auckland Anniversary weekend floods and acknowledge impacted locals and volunteers who worked tirelessly to support those in need.
Supporting Pukekohe communities through storm recovery outreach
Last week, Storm Recovery Navigators and Franklin Local Board member Logan Soole went door knocking across the Pukekohe community to speak to flood-affected residents and provide information about the navigator service.
Social and wellbeing support
Various community and wellbeing support is available to you, including free help with processing home insurance claims, rates relief, temporary accommodation assistance, and wider financial and mental health support.
Recognising emergency flood volunteers
Auckland Council has provided funding to McLaren Park Henderson South (MPHS) Community Trust for a community event to recognise volunteers who worked tirelessly during the early 2023 flooding events.
Partner Navigators connecting communities with support
The Tāmaki Makaurau Recovery Office welcomes new Partner Navigators next week to boost support for under-served communities affected by severe weather events in 2023.
