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Support services

If you or your whānau have been impacted by the severe weather events of 2023, there are a number of services available to help you with your recovery. If you can't find the service you're looking for or want to discuss support options for mental health, finance, insurance or accommodation, email navigators@aucklandcouncil.govt.nz or click on the Navigator service tile below. 

Community and social recovery news

Emergency Recovery 12 Dec 2024

Community to drive recovery plans

Auckland Council has begun facilitating community-led recovery planning.

Emergency Recovery 3 Dec 2024

Day in the life: Navigator Lorelle White

Lorelle is part of a team of navigators employed to support storm-impacted whānau.

Emergency Recovery 20 Nov 2024

Muriwai commemorative sculpture underway

Renowned artist Jeff Thomson will transform materials from the suburb’s Category 3 homes.

Emergency Recovery 5 Nov 2024

Storm recovery in Beach Haven, Northcote Point and Birkenhead

Pest Free Kaipātiki has partnered with the Tāmaki Makaurau Recovery Office to help coordinate a wider recovery plan for hard hit communities in Kaipātiki.

Emergency Recovery 23 Aug 2024

Rates relief continues for storm-affected Aucklanders

100 per cent rates relief for uninhabited storm damaged homes.

Health / Wellbeing 2 Sep 2024

Mental Health Awareness Week 2024: Community is...what we create together

The Mental Health Foundation has created a series of videos profiling four people who were impacted by major 2023 storms, and how they navigated their recovery by staying connected to their community, or by helping one another.

Emergency Recovery 1 Aug 2024

Bringing brightness back to communities

Grey skies haven’t stopped a west Auckland community painting some colour back into their storm-affected neighbourhood.

Emergency Recovery 23 Jul 2024

Tackling all aspects of storm recovery

When they realised how bad the Auckland Anniversary floods were, Tongan Methodist support group, Siaola, kicked into action.

Emergency Recovery 18 Jul 2024

Planning for our wellbeing following the 2023 storms

The Wellbeing Recovery Plan for Tāmaki Makaurau has been approved.

Emergency Recovery 3 Jul 2024

Rebuilding life, again

When some newly settled refugees lost everything in 2023 storms, organisations like NFACT were there to support their recovery

Emergency Recovery 21 Jun 2024

Face-to-face help essential for older Aucklanders

How Age Concern Auckland is supporting older people affected by the 2023 storms.

Emergency Recovery 21 Jun 2024

Navigating the road to recovery - why it's OK to ask for help

Storm-affected homeowner urges those in similar situations to reach out for the support that’s available.