Recovery timelines for property owners

Last Updated : 04 Apr 2024
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There is a significant effort underway to help Tāmaki Makaurau recover from devastating and severe weather events earlier of early 2023.

The response is widespread across all Auckland Council responsibilities including, communities, individuals, facilities and infrastructure. This includes water supply, roading and transport, water flows, parks and facilities.

Given the unique circumstances of these weather events, Auckland Council has also agreed a funding package with Government to provide assistance for private properties in a very specific situation: where future weather events would pose an intolerable risk to life. Support offered to reduce this specific risk will depend on the situation and may include either a buyout, a property-level mitigation, or a community-level mitigation.

Properties are being assessed by experts and provided a category indicating whether the risk exists at the property and if buy-out or mitigation support may be available.

Indicative timelines for categorisation

We are doing our best to carry out property assessments as fast as we can, but with over 2600 properties on our list this will take some time as we undertake property level risk-based assessments. We are prioritising properties where there is urgent need, including those with whānau displaced. But as we have learnt from other disaster situations, this will take time.

In the meantime, we will continue to support affected residents through this period and encourage you to reach out to our navigators who can support you holistically through this process and connect you with support.

Assessments and Categorisation

For new registrations we estimate approximately 4-6 months to receive a Category (dependent on the complexity of the property and community situation, priority level, and registration date). 

To opt in to the Categorisation process, and to qualify for support under the scheme, you need to register for a property assessment (land stability and/or flooding).

So far, we have completed over 2700 desktop, 1890 onsite assessments and confirmed categories for over 1600 properties. However, there is a lot of work involved in assessing each property, and we are working as fast as we can given the volume of properties registered. 

We typically expect to deliver categorisations in 4-6 months for new registrations, dependent on the complexity at the property. We have directly communicated indicative timelines with homeowners who registered in 2023. If you registered in 2023 and haven't heard from us this year, please get in touch at

See our land stability assessment steps, and flood risk assessment steps

Category 3

3-6 months to property purchase

If your property is confirmed as a Category 3, you will be eligible for a property buy-out under the scheme, and we’ll start voluntary buy-out conversations with you. We have started making offers and settling purchases for Category 3 properties that have taken up the offer.  


If your situation is straightforward and there are no unforeseen delays or disputes, you can expect the process to take between three to six months, which includes one month for you to consider the offer. The timeline can be shorter where the situation is straight forward but conversely this timeline will extend where there is more complexity in the buy-out process, such as when there are special circumstances to be considered, a dispute is raised, or it takes longer than expected to provide insurance claim information.

See our Category 3 homeowner handbook for the steps involved and for further details.

Category 2P

Timing based on property works required

If your property is confirmed as a Category 2P, you will be eligible for financial support to mitigate the intolerable risk to life at your property.

We will fund the work up to an agreed amount, but as the homeowner, you’ll be responsible for getting the work done. We will provide approvals for the work as soon as we can, but you can help by making sure you provide us with the necessary information as soon as possible.

See our Category 2P webpage and Category 2P Homeowner Handbook for further information.

Category 2C

Timing dependent on community mitigation


If we identify an intolerable risk to life at your property, and a community project will mitigate this risk, you will receive a Category 2C status. 

Community mitigation projects involve feasibility work, a business case, consultation, land acquisition, consenting and physical works. In Auckland the situation is especially challenging because we will be working in areas that are already developed with housing, businesses, infrastructure, and community facilities. However, once completed, this work stands to make thousands of properties safer, not just for those where there is an intolerable risk to life.

See the Blue-Green Networks webpage for more information on next steps and indicative timelines.

Category 1

If your property is confirmed as a Category 1, it does not present an intolerable risk to life, and you do not qualify for support under the Government's framework.

Many Aucklanders in this situation have already completed, or are currently undertaking, works to repair damage and manage risks at their properties.

See the Category 1 information booklet for more information, including advice to reduce the risk at you home. 

Also see the Insurance Council's advice for more information. 

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